Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 28, 2024 - 03:00 CET
Scheduled
* Date and Time * Feb 28 02:00 - 03:00 UTC * Feb 28 11:00 - 12:00 KST * Duration of downtime: 20 minutes during the maintenance window * Purpose: major version upgrade of the database (bi-yearly) * Service impact * Full outage (APIs will get 5xx errors) during the downtime * Announcements, GDPR will be stopped for an hour beforehand * Affected product: Chat, Desk, and Calls