Message Threading partially broken

Incident Report for Sendbird Frankfurt

Resolved

Hotfix has been deployed and we have confirmed that threading is back to operational
Posted Feb 09, 2024 - 08:58 CET

Investigating

We have identified that the message threading functionality is partially broken.
Creating the first threaded message works, but adding thread messages to existing threads have been broken since Feb 7, 6 pm PST
We are rolling out the hotfix immediately (Feb 8 11 pm PST)
Posted Feb 09, 2024 - 08:09 CET
This incident affected: Sendbird Frankfurt server.