Database maintenance

Scheduled for Jul 24, 04:00 - 04:15 CEST

Scheduled

Date and Time:
July 24th(Thu) 02:00 - 02:15 AM UTC
July 24th(Thu) 11:00 - 11:15 AM KST

Purpose:
Removal of outdated/unnecessary data

Service impact:
Chat: Higher API latency that may result in intermittent 5xx errors for less than a minute during the maintenance window
Desk, Calls: Same impact on APIs that use Chat during the maintenance window e.g., authentication, messaging
Posted Jul 15, 2025 - 03:04 CEST